Please be advised that the official version of this document is in Portuguese, and the English version, resulting from a translation, may not be entirely accurate.

This Privacy Policy describes how COIN LEADER – Numismática, Unipessoal Lda., hereinafter referred to as “COIN LEADER”, with registered office at Avenida do Atlântico, n.º 16, Edifício Panoramic, 14.º Piso, escritório 8, Parque das Nações, 1990-019 Lisboa, with the unique legal person and registration number at the Commercial Registry Office 517420716, collects, uses, shares and protects your information when you visit or make purchases on the website with the address www.coin-leader.com.

COIN LEADER values your privacy and is committed to protecting your personal information.

Please read this Privacy Policy carefully to understand the practices relating to your personal data. We also advise you to consult it regularly, as COIN LEADER reserves the right to change it from time to time to reflect updates in its practices or applicable laws. Any changes will be notified through the publication of the updated Privacy Policy on the website www.coin-leader.com.

In case of doubts or questions regarding this Privacy Policy, please contact info@coin-leader.com.

Data Collection and Use:

1 – When you visit the COIN LEADER website, information is collected about you:

  • products you’ve viewed: for example, to show products you’ve viewed recently;
  • location, IP address and browser type: for estimating taxes and transportation;
  • shipping address: we will ask you, for example, to estimate shipping costs before placing an order.

We also use cookies to maintain the contents of your cart while you browse the website.

For detailed information on the cookies used, please consult the Cookies Policy page.

2 – When you buy from the online store, you will be asked for information such as your name, billing address, shipping address, e-mail address, telephone number and NIF (tax identification number) and other optional account information such as user and password. This information will be used essentially to fulfill your orders/purchases and for purposes such as:

  • send you information about your account and order;
  • respond to your requests, including refunds and complaints;
  • set up your account;
  • comply with all legal obligations – for example, tax and accounting requirements;
  • improve the online store’s offers;
  • send you messages, if you wish to receive them, for marketing purposes.

The personal data on the order form, which must be provided, is indispensable for finalizing the purchase. The omission or inaccuracy of the data provided by the user is the user’s sole and entire responsibility and may result in COIN LEADER refusing to carry out transactions (sale of collectible coins) with the user.

3 – When you create an account, we store your name, address, e-mail address, telephone number and VAT number, which will be used to fill in your details for future orders.

4- When you leave comments and ratings, they will be saved.

When visitors leave comments on the website, the data contained in the comment form is saved, as well as the IP address and browser user agent, to help with spam detection.

An anonymous string created from your email address (also called a hash) can be sent to the Gravatar service to check if you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. Once your comment has been approved, your profile picture is visible to the public in the context of your comment.

With regard to multimedia, when uploading images to the site, you should avoid uploading images with embedded geolocation data (EXIF GPS). Visitors can download and extract geolocation data from images on the site.

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year. For more information, please see the Cookies Policy page.

Data Sharing with Third Party Service Providers

We may share your personal information with trusted service providers who assist in processing your orders/purchases, for example Transport Providers (CTT, DHL and UPS), and in complying with legal obligations, for example with Certified Accountants. These service providers are bound by confidentiality agreements and are only authorized to use your information for specific purposes.

Embedded content from other sites

Products on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves as if the user were visiting those sites.

Please note that we are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

Data retention

In general, COIN LEADER stores information about you for as long as it needs this data for the reasons it was collected, and for as long as it is obliged by law to continue to keep it.

When determining the appropriate retention period, the nature and sensitivity of the information, the purposes for which it was processed and any legal obligations are taken into account.

If you leave a comment, the comment and its metadata are saved indefinitely. This is so that you can automatically recognize and approve any subsequent comments, rather than putting them in a moderation queue.

For users who register on the website, the personal information provided in their user profile will be stored. All users can, at any time, view and edit their personal information (except for changing the username).

The deletion of personal data can be carried out upon request to COIN LEADER by sending an email to info@coin-leader.com.

Data Security

COIN LEADER implements appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security and COIN LEADER cannot be held responsible for access by unauthorized third parties.

In the event of any type of personal data breach by unauthorized third parties, the affected data subjects will be informed if the breach poses a high risk to their rights and freedoms. Data subjects will be notified without undue delay.

COIN LEADER will also notify the competent supervisory authority, which in Portugal is the National Data Protection Commission (CNPD), without undue delay and, where possible, no later than 72 hours after becoming aware of the breach, unless the personal data breach is unlikely to pose a risk to the rights and freedoms of natural persons.

What rights you have over your data

If you have an account on this website, or have left comments, you can ask to receive an export file with the personal data stored about you, including any personal data you have indicated. You can also request that the stored data be deleted. This does not include any personal data that is required to be kept for administrative, legal or security purposes.

Under the terms of the applicable legislation, the user is guaranteed, free of charge, the right to access, rectify and update their personal data, directly or upon written request, as well as the right to object to the use of the same, and for this purpose must exercise their rights through the following forms of contact: (i) in writing, via e-mail: info@coin-leader.com; (ii) in writing, via post: COIN LEADER – Numismática, Unipessoal Lda., Av. do Atlântico, nº 16, Edifício Panoramic, 14º Piso, escritório 8, Parque das Nações, 1990-019 Lisboa.

Please note that this Privacy Policy is subject to the provisions of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Lisbon, November 8th, 2023