How do I place an order at Coin Leader?
How do I place an order at Coin Leader?
To place an order at Coin Leader, simply browse our collection and select the coins you wish to buy. Add them to the shopping cart and proceed to the checkout page. Follow the instructions to provide shipping information and select your preferred payment method. After we confirm your order, we will process and ship it as soon as possible.
What payment methods do you accept?
We accept several payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, MBWAY, and bank transfer. We ensure that all payment transactions are secure and encrypted to protect your financial information.
Do you offer international shipping?
Yes, we offer international shipping to many countries. During the checkout process, you will be able to select your country for shipping, and the applicable shipping rates will be displayed. Please note that international shipments may be subject to customs duties and import taxes, which are the responsibility of the buyer.
How long does it take to receive my order?
Delivery time depends on your location and the shipping method chosen during checkout. In general, domestic orders within the same country can take from 3 to 7 working days for delivery. International orders can take longer, usually ranging from 7 to 21 working days. Please note that these delivery times are estimates and may vary due to customs processes and other unforeseen circumstances.
What is your return policy?
We strive to provide you with the highest quality coins and ensure your satisfaction. If for any reason you are not completely satisfied with your purchase, please contact our customer service department within 14 days of receiving your order. We will help you arrange a return or exchange, provided that the coins are returned in their original condition and packaging. Please note that return shipping costs are the responsibility of the buyer, unless the return is due to an error on our part.
Are the coins at Coin Leader authentic?
Yes, all coins offered by Coin Leader are guaranteed authentic. We work with trusted sources and experts in numismatics to ensure the authenticity and quality of our coins. Each coin is carefully inspected and verified before being added to our collection.
Can I track the status of my order?
Yes, once your order is processed and shipped, we will provide you with a tracking number. You can use this tracking number to follow the progress of your order on the carrier’s website.
Are all orders secure?
Yes, we take the security of our orders seriously. All orders are carefully packed to ensure the safety of the coins during transport. We use safe packaging materials and work with reliable carriers to protect your purchase. In addition, we may require a signature upon delivery to further ensure the safe receipt of your order.
If you have further questions or need further assistance, please feel free to contact our customer service team. We are here to help and ensure that your experience with Coin Leader is exceptional.
